Even though it is known to have a very tight security system, PayPal in fact still has many problems that must be addressed immediately. One of the problems that PayPal users often experience is being unable to log into their PayPal account. It’s not just one or two people who experience it, but there have been many reports of users experiencing this.
The problem of not being able to log in is certainly not a trivial matter, users who experience this will panic because there is still a balance in their account or their PayPal account is the main source of income. For those of you who are having a problem like this, don’t worry because in this article a solution will be provided on Solved: Can’t access my PayPal account.
But before going into a discussion on How To Fix PayPal Account Can’t Log In , you first need to know what causes you can’t enter a PayPal account. Knowing the source of the problem will make it easier for you to solve the problem.
Cause Cannot log in to PayPal Account
Wrong Email and Password
The possibility of forgetting the email address or password used at PayPal might happen if you haven’t used this one online account for a long time. Of course, if you write down an incorrect email address or password, you can’t log in. If you keep trying to log in with incorrect data, you won’t be able to log in for a while.
OTP code Cell phone number not sent
The case of not being able to log into a PayPal account often happens is because the verification code for the cellphone number has not been sent. Usually, the OTP / verification code does not send this happens because the cell phone number is no longer active.
Login Attempt Limit Has Exceeded
If you have logged in many times with the wrong email or password, you will be given a penalty in the form of being unable to log in for a while. Regarding when you can log back in, you don’t know, but you can try it tomorrow. If you want to try logging in again, make sure you know where the error was.
Internet Connection Problems
Sometimes, a bad internet connection also prevents you from logging into your PayPal account. This could be caused by the cellular operator you are using because sometimes the internet connection may or may not be stable.
Problems in Browser or Application
If you usually login via a browser, there is a possibility that the main reason why PayPal failed to login is in your browser. Likewise, if you log in using the app it can also cause the same problem. That is because both the browser and the application have stored enough PayPal data which makes it difficult to log back in.
The five causes above can actually be overcome through the methods described below. The following is a guide on How To Fix PayPal Account Can’t Log In:
How To Fix PayPal Account Log In Problem Solved
PayPal Login via Alternative URL
The first way you can use to solve the PayPal can’t log in error is to log in using an alternative URL. Take it easy, this alternative URL is safe because it is often used by those who have difficulty logging in to PayPal. The following is a list of links or alternative PayPal URLs that you can use:
Clear Browser or Application Cache
If using the first method you still can’t log in, maybe the problem is with the browser you are using. First clear your browser cache and cookies, be it Google Chrome, Mozilla Firefox, Opera Mini, and so on. After clearing cookies and cache, you can try logging in again. Don’t forget to always update your browser to the latest version.
Likewise, for those of you who like to log in from applications, first, clear the PayPal application cache and data. By deleting it, all information and settings stored in the application will be deleted. This makes the application seem to be restarted and you are less likely to fail to log in.
Make sure the Internet connection is stable
Pay attention to whether the internet connection you are using is stable or not when accessing the PayPal site. If it’s stable but can’t get into PayPal, it’s best to activate airplane mode first and wait a few minutes and then turn it off again. After that, you can try to log in, most likely you can. If that doesn’t work, try changing your mobile operator to access the internet that you are using. Also, make sure you are not using a VPN because it will change the IP which means that login to PayPal is denied.
Wait 2 x 24 hours
If the PayPal password and email are considered correct and when you log in to your PayPal account, the PayPal party asks for a verification code for your cell phone number, and the verification code is not sent, try waiting and don’t try to log in to your PayPal account for at least 2 days. After 2 days, please try again to log in to your PayPal account. Don’t forget before logging in to clear the browser cache first or if you log in using the application, delete the application data first.
Reset PayPal Password
The fifth way to deal with not being able to register to a PayPal account is by changing the PayPal account password. This method is the easiest and fastest way. You just click the menu “Having problems logging in?” to reset the PayPal account password and enter the email registered in the PayPal account. Then PayPal will send a password reset code to the email, enter the code into the PayPal password reset field, after that, you will be asked to create a new password.
If the five methods above still can’t get you to log into your PayPal account, you should contact PayPal directly. This is the last, most powerful solution because PayPal knows the main reason why you can’t log in. You can contact CS PayPal via email or phone number at + 65-6510-4584.
That is the discussion on How To Fix PayPal Account Can’t Log In , hopefully, it can help solve your problem. If you have questions, please enter them in the comments field provided below.